KF
Kyle F

1 reviews | Active since Sept 2016

18 Oct 2022, 12:42

Discovery Sucks!!!!

Extremely disappointed as I had to transfer to an individual capacity. but discovery failed to process this for me. i just received an email today i have an outstanding balance of +-R5000. when i call to explain what happened, they still wanted me to pay the outstanding amount.

Will be moving all my services elsewhere.

Discovery Sucks!!!!

0
Replies (4)
Discovery Health
Discovery Health's reply18 Oct 2022, 12:57
Official
Dear Kyle F

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team


KF
Kyle F's update18 Oct 2022, 12:59
Reviewer Update
I was just on the phone with Discovery, they advised i still need to pay the outstanding amount even though the error was on there side.

I am already looking for other options. don't want to be treat this way
KF
Kyle F's update18 Oct 2022, 13:35
Reviewer Update
Please call me back.
Discovery Health
Discovery Health's reply19 Oct 2022, 09:13
Official
Dear Kyle F
 
We have been in touch to address your concerns.
 
Regards
Discovery Health Servicing Team