YN
YOLANDE N

1 reviews | Active since Aug 2009

15 Sept 2025, 09:50

DISCOVERY SUCK

YOUR HEALTH ID PLATFORM IS NOT WORKING AGAIN!!!!!!!!!!!!!!!!!!!!!!!! WHAT A WASTE OF MY TIME!!!!!!!!!!!!!!!!!!!

HAVE TO GIVE THE MEMBERSHIP NUMBER AND DATE OF BIRTH 4 TIMES SO TOTALLY UNPROFESSIONAL

0
Replies (6)
YN
YOLANDE N's update12 Sept 2025, 13:00
Reviewer Update
AND then the consultant decides to put me through to rate the call but I have not been helped!!!!!!!!!!! Train your staff for crying out loud
YN
YOLANDE N's update12 Sept 2025, 13:01
Reviewer Update
And now I have to start again because your staff is not trained properly!!!!!
YN
YOLANDE N's update12 Sept 2025, 13:02
Reviewer Update
Had to put in all the info again and was transferred no more music but no one on the other side
YN
YOLANDE N's update12 Sept 2025, 13:03
Reviewer Update
Call number 4 and have not accomplished anything as yet!!!!!!!!!!!
Discovery Health
Discovery Health's reply15 Sept 2025, 10:44
Official
Dear YOLANDE
 
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
 
Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply16 Sept 2025, 15:41
Official
Dear YOLANDE

Please check your emails for final feedback from us.
 
Regards 
Discovery Health Servicing Team