DK
Danja K

1 reviews | Active since Feb 2017

18 Nov 2024, 11:12

Discovery strikes again

Terrifying experience this weekend. I have a pinched nerve in my spine that's almost paralysed me from the mid waist down. Because I am on a waiting period with Discovery, nothing is covered. Not even a life threatening car accident would be covered in this time period !! I was turned away screaming in pain as I had to be moved from a wheelchair into an Uber to try get home from the hospital. Here I lie flat on my back unable to do anything much for myself. People, be sure you understand all fine print. I've basically paid 6K to have to PRIVILEDGE of joining a medical aid. I was told they dont even cover a life threatening injury like a car accident while on "probation"WOW. How is pain care elective ?? Its really about the dollar dollar for them.

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Replies (3)
Discovery Health
Discovery Health's reply18 Nov 2024, 12:18
Official
Dear Danja K 

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards Discovery Health Servicing Team

Best regards,

Discovery Health
Discovery Health's reply18 Nov 2024, 15:29
Official
Dear Danja K 

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team

Best regards,

Discovery Health
Discovery Health's reply18 Nov 2024, 15:36
Official
Dear Danja K 

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team

Best regards,