LM
Lerato M

1 reviews | Active since Sept 2016

05 Sept 2016, 20:57

Discovery stole my money

<p>Discovery normally debit my account on the 20 th each month, the month of July they did not debit for watever reason. I then took my time to tell them that they did not debit. they then arranged to debit the same day. Discovery then deceided to debit twice the monthly instalment, the amount of R5200. I then called again spoke to the Lady Nomfundo which she said she will escalate to the finance depatment. Till date I have not got any feedback from discovery. I am very dissapointed as this has resulted as a bad record for me with my bank. This is only my First year with discovery, I must say it has not been a pleasant journey till now. </p> <p> </p>

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Replies (2)
Discovery Health
Discovery Health's reply06 Sept 2016, 07:02
Official

Dear lerato-91

We’re sorry to hear that you are dissatisfied.

We’ll investigate your concerns and contact you again once we have completed the investigation.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply06 Sept 2016, 11:57
Official

Dear lerato-91

We have contacted you with confirmation that this query has been resolved.

Please let us know if you have any questions.

Regards
Discovery Health Servicing Team