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Neel N

1 reviews | Active since Mar 2009

07 Dec 2020, 11:16

Discovery still discovering if they should call clients

Your service sucks, I submitted my documents and claim to you on Saturday 28 November, your email says 2 to 3 working days, its 1 week later, today is the 6th working day and I'm still waiting for your team to get back to me, pathetic service makes me want to cancel and move to a better medical aid

0
Replies (3)
Discovery Health
Discovery Health's reply07 Dec 2020, 12:02
Official
Dear Neel N

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 
  
Regards 
Discovery Health Servicing Team
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Neel N's update07 Dec 2020, 12:07
Reviewer Update
So I must wait another week
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Neel N's update07 Dec 2020, 17:18
Reviewer Update
Still waiting