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Mpumelelo M

1 reviews | Active since Mar 2016

06 Nov 2019, 12:15

DISCOVERY *****ING MONEY AND POOR SERVICE

I made all my goals and still discovery has the debits my account.

I call the call center to follow up on this and i'm placed on hold for 30 minutes.

When i get to speaking to an actual human i'm transfer and have to wait ad infinitum .

Your service is trash. Rather work on that then health gimmicks

0
Replies (2)
Discovery Health
Discovery Health's reply06 Nov 2019, 14:15
Official
Dear Mpumelelo

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

 Regards
 Discovery Health Servicing Team
Discovery Health
Discovery Health's reply11 Nov 2019, 08:02
Official
Dear Mpumelelo

We have been in touch with you to answer your comments.

Regards
 Discovery Health Servicing Team