DB
Dee B
1 reviews | Active since Sept 2016
12 Dec 2022, 15:38
Discovery sneaking in increases any time during the year
I see that on 1 October you increased my medical aid contribution. I do NOT give you permission to do this in the middle of the year - I don't care what you did during covid. You used to give a premium increase in January of each year and I have the choice to downgrade my medical aid plan before 31 December if I wish. This way you are probably sneaking in increases by confusing your members by increasing willy nilly during the year.
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Replies (2)0
Replies (2)Discovery Health's replyOfficial
13 Dec 2022, 06:43Dear Dee B
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's reply13 Dec 2022, 06:43
Official
Dear Dee B
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's replyOfficial
13 Dec 2022, 15:34Dear Dee B
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health's reply13 Dec 2022, 15:34
Official
Dear Dee B
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
