BM
Brian M

1 reviews | Active since Feb 2020

29 May 2025, 03:27

Discovery smart essential is a ****.

The entry level health plans do not work. They are a complete waste of money. I have been paying for smart essential for more than 3 years now. Yesterday I looked for a dentist through the app, it was very limited but still I went to one that says consultation is covered, they didn't take the medical aid, I went to another one through the app, they still didn't accept it. Now I paid from my own pocket as I was in severe pain , I'm now wondering what it is I'm am paying for.

0
Replies (2)
Discovery Health
Discovery Health's reply29 May 2025, 07:48
Official
Dear Brian M

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 
Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply02 Jun 2025, 16:17
Official
Dear Brian M

We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team