Discovery slow on the uptake (two months to join?)

How many times can you ask for the same thing again and again,again and again,again and again,again and again,again and again,again and again,again and again,again and again,again and again,again and again,again and again,again and again,again and again,again and again,again and again,again and again,again and again,again and again,again and again,again and again,again and again,again and again,again and again,again and again,again and again,again and again. I asked to pay privately on 1 April and am still waiting????????????????????????