Discovery silent on chronic medication

<p>More than a week ago I sent through a script to Discovery to update my chronic medication. Normally within two to three days I would receive the approved medication list with no further effort or hassle from my side. Discovery however has become bad with their lack of communication, after more than a week and nearing the end of the month we are still waiting for the e-mail. I sent one e-mail to enquire and received no response...this was to chronicqueries. I then sent another e-mail about five days later to heatlhinfo and a few days after that another. So with four emails sent from my side over the course of two weeks and zero response from Discovery I now find myself with the very real possibility that my new meds will be paid from my savings so that Discovery can cash in on the self payment gap sooner. Really horrified with the service or lack thereof. </p>