Discovery' Silence

Hospital authorisation for my 17 January C-Section is being declined due to a "system gremlin" without a proper explanation from Discovery as to why, when and how or offering any other alternative solutions, only what can not be done

Hospital authorisation for January was granted in December and now all of a sudden it's not. My greatest concern is the silence on Discovery side and no alternative solutions from Discovery. Although I'm not really surprised, have become accustomed to this treatment from Discovery

The fact that Discovery Health is experiencing a technical error and that it is being worked on has been appearing on my Discovery Health profile for more than 12 days now

My 3 January claim was not processed at all and without a proper explanation from Discovery as to why, when and how

I sense a serious lack of honesty, commitment, communication and expertise at Discovery

Something is seriously wrong and someone is not owning up

And you were granted a banking license ........