Discovery signed me up and charged me for vitality without my consent

I was forced to join this ****en useless medical aid because of the company I work for. On 16 or 17 May 2022 they called me to ask me if I am interested in vitality and I repeatedly said no. The consultant convinced me to try the trial and assured me that if I am still not interested I will not be signed up at the end of the trial or charged anything. They signed me up anyway without my consent from August 2022. No notification what so ever was sent to say my trial is coming to an end or anything. I only picked it up in my January 2023 payslip that I have been paying for vitality since August 2022 and I have since called twice to get my money back and was told they need to find the recording of the call 1st to verify what I said. They said this investigation will take up to 15 working days. The 15 working days have passed and I have not heard from them. You mother****ers found the recording and probably destroyed it because you know I never gave any consent to joining vitality. I had just signed up for car and home insurance. I'm definitely going to stop that because clearly you're not true to your word. You're so quick to call and annoy people when you want their money yet when it's time to resolve matters you take forever. You can be rest assured I will end any relationship I have with this brand. Luckily I'm changing jobs as well so I will not be forced to stay with this **** medical aid as well. I advise anyone who reads this to not sign up to any discovery product or service. They have those big fancy offices for a reason. They only take money and don't give anything in return. You are so ****en stupid too! You lost a customer that was going to contribute around R5000 per month over a dispute of around R2000. Stupid mother****ers! You don't train your employees to understand the ripple effects of bad customer service.