AMdP
Anika Mostert du Plessis

1 reviews | Active since Mar 2021

08 Mar 2021, 13:36

Discovery service sucks!

It does not even deserve the one star I gave it! I have been querying a claim I have submitted on the 24th of February 2021. I have been phoning non-stop as it does not seem to be processed. I have written emails, re-submitted and no one is able to assist me with this. Useless! I am so fed up of phoning. This is utterly disappointing! The worst service I have ever had! Still email after email and no one responds! Get your act together. Your service suck.

0
Replies (2)
Discovery Health
Discovery Health's reply08 Mar 2021, 13:42
Official
Dear Anika Mostert du Plessis We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.  Regards Discovery Health Servicing Team 
Discovery Health
Discovery Health's reply09 Mar 2021, 10:20
Official
Dear Anika Mostert du Plessis We have been in touch with you to answer your comments. Regards
Discovery Health Servicing Team