TO
Tom O''''Connor

1 reviews | Active since Jul 2011

27 Mar 2023, 15:40

discovery Service is worse than eskom

The service from Discovery health service is worse than eskoms. 3 months no medical aid card I wrote to them on 23rd Feb 2023 they acknowledged my e-mail and still did nothing. 27th March 2023 they captured my address completely wrong and it is going to take another 6 to 8 weeks for them to get me a new card.

0
Replies (2)
Discovery Health
Discovery Health's reply28 Mar 2023, 06:52
Official
Dear Tom O

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 
   
Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply30 Mar 2023, 17:07
Official
Dear Tom

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team