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Mohammed M
1 reviews | Active since Jul 2020
06 Mar 2023, 17:08
DISCOVERY **** SERVICE
I have been trying to get Discovery to honor the Chronic medication for my plan for months. The doctor sends thru the duly completed forms on the 25th Jan and i resend on the 14th Feb. Discovery deny receiving the forms (twice...sent to their email address on the forms). Been making follow up calls, 27/2, 03/3, 06/3 and zero progress. Resent the forms DIRECTLY to the call centre person on 27/2, still NOTHING.
They basically taking our money and not providing the service that we pay for - i have had to pay for the last two months for meds they should have covered per my plan
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Replies (1)Discovery Health's replyOfficial
07 Mar 2023, 06:22Dear Mohammed M
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's reply07 Mar 2023, 06:22
Official
Dear Mohammed M
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
