Discovery ****s- Atrocious treatement of Members

<p>Discovery Card and Discovery Health is a Total ****. After belonging to Discovery health/Card for almost 20 Years and have Loyally paid Subscriptions, Card Payments etc. About a year and a half ago they stopped delivering Cards door to Door and I had to Collect at FNB. I went into FNB 4 -5 Times to collect the Card over 4 -5 months - only to Discover it was not delivered. Almost a Year without my Card, I gave up and got sick and tired of Paying for a Credit Card I dod not physically possess or Use. In frustration I decided to review my 3 life Policies and Medical Hospital plan, and decided to cancel. I contacted Discovery Card Division to cancel my Card. They Claimed to Cancel my Card. They then proceeded to continue to charge me for Card Protection fee's for a card that had been cancelled. It is ludicrous that they actually charge for a Credit Card that they did not have the decency to deliver, then charge me to "protect" a card they did not deliver to me and that was then Cancelled.</p> <p>We then get sms from Discovery health Threatenting to BLACKLIST us for an amount of R 472.00 which was Incurred almost Five Years ago, but that they had never informed us about EVER!!!!! They claim that we overspent on our Savings Five-Six Years agoi, but ignored it because we were a Member- But since we were leaving, decided to Demand the Money back with threatening SMS's.</p> <p>We are now getting Final Demands for an amount of R 2081.00 for Months, and contacted them to get Clarification- Ref No. ***. After that no one called or contacted, but still continued to send Demands. Since then i have had 3-4 more calls to Discovery comnplaining about the Fact that I had to pay for a Card I did not have and every consultant promised to follow it up, only to get one idiotic consultant asking where they can deliver my Card????</p> <p>I have spent Hours and Hours on telephone calls - Holding on for Call Centres- Asking for emails to Confirm.</p> <p> </p> <p>I am so Glad I have cancelled 20 Years of Loyal commitment to Discovery spending approximately R 19000/ Month - But could kick myself for waiting so long. Big Mistake to take the Little Guys for Granted.!!!!</p>