LM
Leoni M
1 reviews | Active since Jun 2018
20 Jun 2024, 12:38
DISCOVERY SAVINGS
I am frustrated because you get no e-mail feedback from Discovery. I would like someone to please respond, a human and not keep telling me to use the bot of whatsapp because you don't get the right information. Also, a person does not have time to spend on the phone trying to find out what is going on.
My query is about the reduced discovery savings. The one little bit of useful information I did receive is the amount less. Apparently 5% - and 5% of R25000 is not R5000. Our savings have gone down from R25000 last year to R20000. Can someone please respond via mail and explain to me what is going on. For a family of 4 for you to just take savings like is not viable.
Please advise. Kind regards Leoni
Helpful (0)
Replies (4)0
Replies (4)Discovery Health's replyOfficial
20 Jun 2024, 14:14Dear Leoni M
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
Discovery Health's reply20 Jun 2024, 14:14
Official
Dear Leoni M
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
Discovery Health's replyOfficial
21 Jun 2024, 18:21Dear Leoni M
Please check your emails for feedback from us.
Regards Discovery Health Servicing Team
Please check your emails for feedback from us.
Regards Discovery Health Servicing Team
Discovery Health's reply21 Jun 2024, 18:21
Official
Dear Leoni M
Please check your emails for feedback from us.
Regards Discovery Health Servicing Team
Please check your emails for feedback from us.
Regards Discovery Health Servicing Team
LM
Leoni M's updateReviewer Update
22 Jun 2024, 19:26Good evening
I have check my mail...received thank you. But the password does not work
I have check my mail...received thank you. But the password does not work
LM
Leoni M's update22 Jun 2024, 19:26
Reviewer Update
Good evening
I have check my mail...received thank you. But the password does not work
I have check my mail...received thank you. But the password does not work
Discovery Health's replyOfficial
23 Oct 2024, 13:56Dear Leoni M
We have been in contact with you.
Regards Discovery Health Servicing Team
We have been in contact with you.
Regards Discovery Health Servicing Team
Discovery Health's reply23 Oct 2024, 13:56
Official
Dear Leoni M
We have been in contact with you.
Regards Discovery Health Servicing Team
We have been in contact with you.
Regards Discovery Health Servicing Team
