Discovery's Poor Service

For the last 2 weeks I have been trying to get a representative from Discovery to come out and see us to change our plan and advise us the best possible plan to be on but their is no response from Reshana as well as Discovery customer service centre you recieve reference numbers but no follow up or calls from any consultant. <br> <br> This is not the first complain we have gas to log due to extremely bad service from Discovery. The sad part is, is the only time discovery responds in when something is place on Hello Peter and if that is how you respond to customer queries then Berry needs to have a serious look into how things are being run <br>