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wB
wesley B

1 reviews | Active since Jul 2015

08 Dec 2025, 01:28

Discovery *****s money form their clients.

Was offered a 3 month "free trial" of vitality when signing up for my medical aid I cancelled more than a month before the trial ended and they started billing me after my cancellation, was contacted by by discovery after I complained and was assured the matter would be resolved and unsurprisingly nothing was done about it. Discovery health administration team is extremely weak, if you expect any sort of assistance when trying to get anything resolved just forget about it. Don't waste your time with this company they just want to ***** money from their clients.

0
Replies (4)
Discovery Health
Discovery Health's reply08 Dec 2025, 06:56
Official
Dear wesley
 
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
 
Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply09 Dec 2025, 13:14
Official
Dear Wesley B 

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team

wB
wesley B's update29 Dec 2025, 09:33
Reviewer Update
I have received your nonsense response. You have been escalating this matter for almost a month and still have not sorted it out. Stop *****ing from your customers.
Discovery Health
Discovery Health's reply09 Jan 2026, 16:34
Official
Dear Wesley B 

Please check your emails for final feedback from us sent on 31.12.2025.

Regards
Discovery Health Servicing Team