Discovery Russian Roulette - not covering chronical meds and tests no more

Item: Discovery Health
Rating: 1
Author: impwfuels I

Been with Discovery Health for years. Upgraded from Key Care plus to Essential Plus. Never had any issues (even on upgraded essentials). All off a sudden they dont cover bloodtests or mediation they always covered for years. Leaving me with hectic bills. All discovery medical aid customers - be aware!!

Helpful (0)

Replies (3)

Discovery Health's replyOfficial

16 Nov 2021, 10:20

Dear Riaan S

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards

Discovery Health Servicing Team

Discovery Health's reply16 Nov 2021, 10:20

Official

Dear Riaan S

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards

Discovery Health Servicing Team

Discovery Health's replyOfficial

16 Nov 2021, 16:27

Dear Riaan S

We’ve responded to your query.

Regards

Discovery Health Servicing Team

Discovery Health's reply16 Nov 2021, 16:27

Official

Dear Riaan S

We’ve responded to your query.

Regards

Discovery Health Servicing Team

impwfuels I's updateReviewer Update

25 Nov 2021, 10:04

Thanks, Yet you can STILL not explain why you USED to cover it on the more baseline scheme?

impwfuels I's update25 Nov 2021, 10:04

Reviewer Update

Thanks, Yet you can STILL not explain why you USED to cover it on the more baseline scheme?