Discovery ruined my Christmas and would rather pay major hospital events then screening tests

What a disgusting medical aid company!

They would rather pay for a major medical event in hospital then pay for screening tests related to my hypertension!

My Doctor ordered tests from them related to my hypertension to see if it was putting stress on any of my other organs. Discovery has refused to pay for the tests and would rather me not know about them and pay for a major medical event in hospital!

I was denied in speaking to a manager 3 times even though I know it is my right and had to tell the employee- Carin- that it’s against their own policy to deny me to speak to a manger!

Then they want me to fill in ridiculous amounts of paperwork and contact my doctor (who is on leave) for an appeal on this decision!!!!!!

Thankyou discovery for increasing my hypertension !!!! And ruining my Christmas!!!