RF
Ricardo F

1 reviews | Active since Jan 2015

03 Dec 2019, 11:51

Discovery *******

My parents did not have medical aid for some time due to Financial Reasons, they eventually signed up with Discovery and opted for a Hospital Plan (Classic Core Plan) There was a late penalty joining fee due to them not having medical aid for sometime. Since they have been on the medical aid there premiums have practically doubled since joining. On the Discovery Website the Classic Core Plan is advertised at +-R4500 for a main member and dependent. There increase letter arrived yesterday and they want to increase the premiums to R6569. My ****her called Discovery to query this and was told that the late joining fee is applicable for life time and not just for a year. I find this completely unacceptable and how can they penalize there clients for life time. They clearly do not want to attract any new clients. No wonder why people are moving away from them on a daily basis. Discovery your services stink and you are a complete *******!!!

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Replies (2)
Discovery Health
Discovery Health's reply03 Dec 2019, 14:22
Official
Dear Ricardo

Your concerns are important to us. We will contact you soon to answer your comments.

Kind regards
Discovery Health Servicing Team




Discovery Health
Discovery Health's reply05 Dec 2019, 14:39
Official
Dear Ricardo 

We have been in touch with you to answer your comments. 

Regards
Discovery Health Servicing Team