MD
Mym D

1 reviews | Active since Mar 2018

08 Sept 2020, 17:45

Discovery *******!

I went to a clicks in my area, which was closed due to the current circumstances. Bare in mind that I have a pharmacy a few streets away from me. Anyways I then went to Dischem which is in another area. I get there with my script, and was told that I do not have sufficient cover. I have the classic smart plan. I had an emergency and was rushed to a hospital on my network plan. I was not admitted, and needed to pay upfront. I dont have an issue with this, as thats logic. I am ****ed off that a doctor at the hospital I was at wrote the script, yet the doctor is not on the network. This is utter BS! So we are supposed to ensure that a doctor based at a hospital on the network, is on the network as well?!?!?! What the hell am I paying medical aid for! I cant wait to change from this blood sucking medical aid!

0
Replies (2)
Discovery Health
Discovery Health's reply09 Sept 2020, 07:59
Official
Dear Mym D


Your concerns are important to us and we will be in touch soon with an answer to your comments.
Regards
Discovery Health Servicing Team




Discovery Health
Discovery Health's reply10 Sept 2020, 12:41
Official
Dear Mym D

We've contacted you regarding your complaint.
Regards 
Discovery Health Servicing Team