ZS
Zee S

1 reviews | Active since Jun 2018

08 Jun 2018, 09:21

Discovery - Request for breast reduction declined

I find it unacceptable that for the amount of medical aid fees, plus the costs of seeing a GP, chiropractor AND plastic surgeon to get motivation letters - a request for breast reduction for medical reasons would still be declined. The standard explanation given for declining are - for lack of a better word - lame and you are robbing women of the chance of having a better life. Discovery is known for charging astronomical amounts for membership fees, yet are not willing to even consider paying for a surgery which is not cosmetic at all. I know for a fact that there are many women out there like myself who had to deal with the disappointment of being declined a breast reduction by Discovery, but unlike them I refuse to accept this. I am taking this further...to the Ombudsman, the Council for Medical Schemes, the media AND I will also be leaving this medical aid by the end of this year. This is not over.

0
Replies (3)
Discovery Health
Discovery Health's reply08 Jun 2018, 11:29
Official

Dear Zee8

We received your message and we’re looking into the matter.

Regards
Discovery Health Servicing Team

ZS
Zee S's update11 Jun 2018, 13:18
Reviewer Update
Standard copy & paste reply. I'm not holding my breath.
Discovery Health
Discovery Health's reply12 Jun 2018, 13:58
Official

Dear Zee8

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team