IM
Itumeleng M

1 reviews | Active since Mar 2014

06 Mar 2019, 17:02

Discovery refuses to payout GP consultation claim.

After going in for a GP consultation I tried to claim using the two invoice slips given to me. I received an email telling me they need more documents to claim the R500 which is really stupid since every thing is on the payment slip given to me which I sent to you except the Tariff/Procedure/NAPPI codes, Diagnostic code (ICD-10 code per line billed) & Healthcare provider’s practice number.

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Replies (2)
Discovery Health
Discovery Health's reply07 Mar 2019, 09:10
Official
Dear  e293 

We received your message and we’re looking into the matter.

Regards
Discovery Health Servicing Team 
Discovery Health
Discovery Health's reply08 Mar 2019, 11:40
Official
 
Dear  e293 

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team