Discovery refuses to pay a claim
Discovery refuses to pay this claim PATHCARE *** MEMBERSHIP NUMBER- *** -MailRef#***# Claim date: 18 December 2024. After the claim was amended according to Discovery's instruction still no payment. Several phone calls and emails were made and send on 6 January 2025 10 February 2025 18 - 27 February 2025 The only message: We have received your amended account request and will process this within the next two to three working days. Your reference number is ***. Is there someone within Discovery that is able to resolve this issue. JCR Botha
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Discovery Health's replyOfficial
27 Feb 2025, 10:00Dear Johan B
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
Discovery Health's reply27 Feb 2025, 10:00
Official
Dear Johan B
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
Discovery Health's replyOfficial
28 Feb 2025, 16:07Dear Johan B
We have been in touch with you to answer your comments.
Regards Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards Discovery Health Servicing Team
Discovery Health's reply28 Feb 2025, 16:07
Official
Dear Johan B
We have been in touch with you to answer your comments.
Regards Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards Discovery Health Servicing Team