CS
Cyril S

1 reviews | Active since Mar 2011

12 Jan 2017, 10:57

Discovery Refuses to Accept Debit Order Changer from One Bank to Another

<p>On 3 January 17, I went to another bank to switch over my account from Nedbank</p> <p>As I have various Debit/Stop Orders on my account, (Discovery is one of them), they were contacted by the bank to acknowledge change of bank details - Guess what - They Refused the request.</p> <p>I treid to contact them and no joy, even went onto the Website complaints still no joy</p> <p>My fustration is if Discovery sends through on the Nedbank account the debit order will not be honoured- So whose fault will it be?</p> <p>Time is of the essence, as today is 12 Jan 17</p>

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Replies (2)
Discovery Health
Discovery Health's reply12 Jan 2017, 15:24
Official

Dear rougeofshaw

We saw your comment and understand your frustration.

We are investigating your query and we will contact you shortly.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply16 Jan 2017, 11:30
Official

Dear rougeofshaw

We have been in touch with you to answer your comments.

Regards
Cornelius