Discovery refuses Covid Vaccination

I would like to certify Discoveries absolute incompetence when handling the booking for Covid vaccination for my daughter: • We went into the connected Care online system and saw that she could be booked for a second vaccination after having received the first one on 21 Oct 21 • A booking was made for 3 December 0800 am and also shown in the Discovery App • We went to Discovery Plaza in Sandton where all details were verified, vaccination record was checked together with her passport details and Discovery Member Card • When going through the final registration prior to the actual vaccination we were told that she does not qualify for a vaccination Why does this company advise us to book, provide a time slot, double check the available documents and then reject the vaccination. As a customer we are paying a lot of money for insurance including support for the RSA collapsed non-insured vaccination system and my daughter of German – Japanese decent get conveniently rejected. Makes one wonder!