aA
appycohen A

1 reviews | Active since May 2016

23 May 2017, 15:36

Discovery refuse to supply me with my chronic medication!

<p>I have had a couple of calls with discovery recently. It seems they are trying to get out of their legal obligation to supply me with Insulin to treat my diabetes! I have asked a couple of times and have been told I have to now make a massive co-payment for my insulin, but they haven't provided me with an alternative insulin. Also I was told directly that the insulin a doctor says I need is of no relevance to them...are they trying to co-opt me to use one of their preferred suppliers with my doctor having no say in the matter? Is this even legal? After half a dozen conversations with half a dozen agents, the picture is no clearer......I keep asking for details of insulin I can obtain without co-payment, but no one will speak to me. Could someone please call back to advise me or could lawyers who deal with these types of cases please get hold of me? I would like to hire your firm to assist....</p>

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Replies (2)
Discovery Health
Discovery Health's reply24 May 2017, 10:05
Official

Dear michael-david-cohen

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply25 May 2017, 14:34
Official

Dear michael-david-cohen

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team