1 reviews | Active since May 2014
Discovery refuse me HIV medication before next we
we joined discovery 1 April. <br> <br> They put partner on a 3 months waiting, so the first time he got HIV medication was on the 7th July 2015 BECAUSE WE DID NOT KNOW THERE WAS NO WAITING PERIOD ANYMORE, <br> <br> The person I spoke to said they forget to let us know. <br> <br> He was sharing mine as we are on the same meds. Now we came to a situation where BOTH of us are running out...your pharmacy refuse to help, chronic department refuse to help wit an emergency delivery. <br> <br> I am due on the second and he is on the 7th . They refuse to supply us earlier. <br> As a medical aid : explain to me how must I live with out HIV medication, unhelp full staff who just stares at a date on a computer and how NO understanding about how we can not be without medication for ONE DAY <br> <br> SO YOU ARE ACTAULLY REFUSING ME HIV MEDICATION. I AM GOING TO THE NEWSPAPERS TOMORROW IF THIS IS NOT SOLVED. <br> <br> I am so fed up with your company. Every single month I have problems. <br> <br> Mr Willie Engelbrecht<br> <br> ***
Thank you for your comment.
We have escalated the matter to our Disease Management Team for assistance. A representative will be in contact to advise you on the process to follow to obtain your monthly medication through this service.
Kind regards
Danita
Thank you for your comment.
We have escalated the matter to our Disease Management Team for assistance. A representative will be in contact to advise you on the process to follow to obtain your monthly medication through this service.
Kind regards
Danita
