ME
Maretha E

1 reviews | Active since Oct 2022

11 Mar 2024, 14:34

DISCOVERY REFUSE CLAIMS AFTER GIVEN AUTHORISATION FOR DONE PREOCEDURES

Seems Discovery employees are *********** and not fit for their positions I am with Discovery all my life I am 67 now Contributed for years without claiming any benefits Many years ago a procedure was authorised and after the procedure DISCOVERY health said they reversed it they are not going to pay ALL HELL BROKE LOSE and long story short Discovery did pay Looks like they don't learn from their mistakes! RECENTLY Discovery health again authorised 3 procedure and approved and gave authorisation numbers AGAIN THEY REVERSED IT NO AND EXPECT ME TO PAY I am a pensioner and I would not by choice went through all that hell by choice. ALL HELL WILL BREAK LOSE AGAIN and Discovery will just have to bite the bullet and sort it out with the Dr./Practise I WILL SPREAD THIS WORD ALL OVER SOCIAL MEDAI BELIEVE ME TO VWARN OTHER PENSIONERS OF THIS *****

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Replies (2)
Discovery Health
Discovery Health's reply12 Mar 2024, 06:54
Official
Dear Maretha E

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 
   Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply14 Mar 2024, 14:58
Official
Dear Maretha E

We’ve sent feedback to you on email as we could not contact you telephonically. 
   Regards Discovery Health Servicing Team