TB
Teresa B

1 reviews | Active since Jun 2018

03 Dec 2018, 07:40

Discovery refund still outstanding!!!

Latest claim still not refunded to me. Discovery advised I would receive payment on 30 November and latest code 36 still incorrect!!! Customer help line takes too long to answer calls. Management needs to relook this process!!!

0
Replies (2)
Discovery Health
Discovery Health's reply03 Dec 2018, 11:05
Official
Dear  Teresa bishop 

Your concerns are important to us and we will be in touch soon with an answer to your comments.

Regards
Discovery Health Servicing Team 
Discovery Health
Discovery Health's reply05 Dec 2018, 14:32
Official
 Dear  Teresa bishop 

We have been in touch to answer your comments.

Regards
Discovery Health Servicing Team