DISCOVERY REFUND - DO NOT READ EMAILS PROPERLY

At the beginning of this year I was unable to pay my premiums as I was in financial trouble, I recieved a certificate ending my membership as of the 31.12.2022, I still tried to catch up for JAN, FEB, MARCH AND APRIL, in order to re-instate my membership, unfortunately I did not have the funds to pay for May 2022, which leaves my membership terminated, considering my membership ended on the 31.12.2022, I need to be refunded the months of JAN, FEB, MARCH AND APRIL 2022. However when I contacted discovery they don't even read my email properly, I can dumb response like this, when I was asking for my refund not to be reinstated:

Your membership remains withdraw effective 31 December 2021.

We have not reinstated it as you did not pay May's premium