Discovery Pre-hospital Admission Assessments

My GP sent me to Sandton MediClinic to be admitted following perusing my tests that she requested be done at an Ampath lab.

After I arrived at the hospital, I was processed my admission and thereafter the admission clerk advised me that a Discovery employee would come and speak to me.

At reception, a lady assessor (Discovery employee, surname Mathe) arrives and tells me that she has a few questions to ask me. So I outright ask her why this process now, and she states that Discovery needs to understand if I should be admitted or receive treatment as an outpatient.

She begins with asking me questions such as “why are you here today”, “ what sickness has made you come to hospital”, “how long have you been sick”. This is all happening in the reception area and now I have to disclose confidential information to the whole hospital, not even mentioning the assessor whom I don’t even know if they are a qualified medical practitioner asking me these questions.

My questions: 1) Where in the Medical Schemes Act and policy information does it state that Discovery will conduct assessments at hospital on patients who are getting admitted.

2) Is the assessor (Mathe - Discovery employee) who was posing these questions to me a qualified medical practitioner.

3) Why is the process dehumanising? Why is it conducted on a patient, at reception. Should the assessor not have a conversation with the admitting doctor rather?