1 reviews | Active since Jan 2017

13 Jan 2017, 15:11

Discovery pPathetic service

<p>I was informed by Discovery to have a cost code change. This change resulted in a change in the cost from R135 to R965. Now that have paid this claim (from Nov 2016) from my 2017 day to day savings. I am truly at the point of changing medical services. I feel as if I am being ******.</p> <p> </p>

0
Replies (2)
Discovery Health
Discovery Health's reply13 Jan 2017, 15:21
Official

Dear christa-arnold

We are sorry to hear about your frustrations.

We are investigating your case and will get back to you as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply18 Jan 2017, 10:45
Official

Dear christa-arnold

As soon as we have finalised this matter, we will contact you with final feedback.

Regards
Cornelius