LD
Lucia D

1 reviews | Active since Jan 2019

19 Aug 2020, 20:39

Discovery poor service

Such A Poor Service The last time i complained about the discovery health a consultant contacted me claiming that there's no medical aid that's paying for breast reduction as it considered not legally by the medical council, i got so mad they way she was giving me an attitude because I'm in a group of women who are suffering the very same way i do and their medical aid authorise for such even my doctor told me that he had performed so many procedures from other medical aid including Discovery. So o think they are waiting for me to die due to this headaches and and backache I'm going through everyday of my life. My GP also ran out of options and advise i leave discovery that I've been with them for 8 yrs. It is so heartbreaking my everyday life is very miserable. I hate discovery with all my heart and i would not advise anyone to take their services it is so horrible. Imagine going through the pains I'm going through a mere consultant call you advising you about your medical situation. The consultant who knows nothing about medical studies. It hurts to the core. I find it so unprofessional and unhuman after all this years

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Replies (2)
Discovery Health
Discovery Health's reply20 Aug 2020, 08:23
Official
Dear Lucia D We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.  Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply20 Aug 2020, 12:03
Official
Dear Lucia D We have been in touch with you to answer your comments. Regards
Discovery Health Servicing Team