Discovery poor communication WRefNo##- -MailRef##

Item: Discovery Health
Rating: 1

Second complaint about the same issue. My elderly mother in laws installment was doubled , They then rectified it but did not respond on how they will refund the exta fees taken .They do not respond at all poor communication-she does not use the app and prefers emails .

Helpful (0)

Replies (2)

Discovery Health's replyOfficial

15 Feb 2024, 06:46

Dear Terrence T

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team

Discovery Health's reply15 Feb 2024, 06:46

Official

Dear Terrence T

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team

Discovery Health's replyOfficial

16 Feb 2024, 15:22

Dear Terrence T

Please check your emails for final feedback from us.

Regards

Discovery Health Servicing Team

Discovery Health's reply16 Feb 2024, 15:22

Official

Dear Terrence T

Please check your emails for final feedback from us.

Regards

Discovery Health Servicing Team

Discovery poor communication WRefNo#***#- -MailRef#***#

Discovery poor communication WRefNo##- -MailRef##