DISCOVERY PMB DEPARTMENT

WE HAVE A PMB APPLICATION THAT IS WAITING A DECISION AND I HAVE HAD ENOUGH OF DISCOVERY'S MANAGING OF THIS REQUEST! DAYS AND DAYS OF ME CALLING, FOLLOWING UP, EMAILING INFORMATION, BEGGING EVERY CONSULTANT FOR A RESPONSE AND NO ONE CALLS ME BACK. THE gods OF THE PMB DEPARTMENT CANNOT BE CONTACTED BUT BY PERSISTANCE I MANAGED TO GET A HOLD OF BRYANT ON THE 31/03 AND SHE CONFIRMED THAT THE MRI/CT SCANS WERE RECEIVED AND THAT WAS THE ONLY THING OUTSTANDING FOR A DECISION. SHE ADVISED THAT I SHOULD PROBABLY RECEIVE FEEDBACK BY COB THAT DAY....I AM STILL WAITING!!!! AND RECEIVED AN EMAIL NOW FROM THE PMB DEPT REQUESTING THE MRI/CT SCANS AGAIN!!! WHAT IS GOING ON AT DISCOVERY??? I HAVE BEEN SENDING EMAIL AFTER EMAIL TO DIFFERENT EMAIL ADDRESSES BECAUSE EVERY TIME I FORWARD THE INFORMATION, APPARENTLY IT'S THE INCORRECT EMAIL ADDRESS. STILL WAITING FROM I AM WAITING FROM THE 25/03 FOR A LETTER THAT WAS PROMISED BY COB THAT DAY FROM LUKHANYI, A "TEAM LEADER" BUT WHEN I CALLED TO FOLLOW UP, NO ONE COULD "FIND" HIM TO TAKE MY CALL.

DOES DISCOVERY JUST NOT CARE??????

BECAUSE YOUR STAFF ARE CERTAINLY PROVING THAT.