RG
Roy G

1 reviews | Active since Oct 2012

25 Jan 2024, 16:49

Discovery, PLEASE refund my money immediately.

I had to pay Discovery an amount of R221.28 on the 23rd Jan 2024. I was not well, and I made a HUGE mistake, and instead of paying R221.28, I paid Discovery an amount of R221028.00!!!! I have spent HOURS on the phone to Discovery, I have called them many times, but they have STILL NOT REFUNDED my money. I am having panic attacks about this matter, I am BEGGING the people at Discovery to PLEASE refund my money immediately. My member number is ***.

0
Replies (2)
Discovery Health
Discovery Health's reply26 Jan 2024, 07:05
Official
Dear Roy G

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 
   Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply26 Jan 2024, 17:35
Official
Dear Roy G

We have been in touch with you to answer your comments.
   Regards Discovery Health Servicing Team