Discovery Personal Health Pathway

This week I had to query why my husband & I haven't received our 1000 Discovery Miles & R500 Personal Health Fund each for going for flu vaccines . Queries logged, waiting for feedback & now I've realized they've amended the 1000 Discovery Miles to 215 on each of our Health apps (after going for flu vaccines & achieving goals - sreenshots were taken of initial & amended next best actions & rewards). Conclusion: I've had to log a lot of queries since the beginning of the year. You have to check that you actually get your rewards for next best actions completed and that rings are actually closed. Now they amend goals after you've achieved them. Consultant(s) promise to phone back, which rarely happens. Queries get closed via e-mail, but they are still not resolved. System error excuse is normal reason for my queries.