Discovery paying out from MSA instead of Hospital Benefit

<p>I took my 5year old daughter to a day clinic for dental treatment which is supposed to be covered by the hospital benefit. However the dentist bill was paid in full from my Medical Savings.</p> <p>When I queried this I was advised that the code on the claim was incorrect. I asked for proof of the incorrect code so that I may take back to the dentist to resubmit the claim with the correct detail. At all times I was told that it is not possible for Discovery to show me the the claim with the alleged incorrect code. How are we supposed to rectify a claim if there is no proof of an error.</p> <p>Nonetheless after 6 weeks of going back and forth I managed to get a revised claim reflecting the correct code that Discovery wanted, I submitted this to the claims adjustment department and was advised of a 2-3 day processing timeline.</p> <p>It is almost 2 weeks later and I still do not have a re-imbur*****t or any feedback. Discovery is unhelpful and is probably trying to find another excuse to not re-imburse.</p> <p> </p>