Discovery Pathetic OTP System

Item: Discovery Health
Rating: 1
Author: tebogo S

I've requested my OTP email to be redirected to my new email 4 months ago - still today it is not done. I've spoken to all the relevant stakeholders with no success. It is so frustrating that something as small as OTP, they are unable to change it and it reflecting on the comments that I see on this site.

Helpful (0)

Replies (2)

Discovery Health's replyOfficial

25 Apr 2018, 12:48

Dear tsethibe

We’re sorry to hear you’re dissatisfied. Please give us a chance to look into your query and we’ll be in touch soon.

Regards
Discovery Health Servicing Team

Discovery Health's reply25 Apr 2018, 12:48

Official

Dear tsethibe

We’re sorry to hear you’re dissatisfied. Please give us a chance to look into your query and we’ll be in touch soon.

Regards
Discovery Health Servicing Team

Discovery Health's replyOfficial

30 Apr 2018, 14:53

Dear tsethibe

Please check your emails for feedback from us.

Regards
Discovery Health Servicing Team

Discovery Health's reply30 Apr 2018, 14:53

Official

Dear tsethibe

Please check your emails for feedback from us.

Regards
Discovery Health Servicing Team