BC
Bradley C

1 reviews | Active since Apr 2013

30 Aug 2023, 12:39

Discovery pathetic

Discovery incorrectly debited my bank account on the 01st August 2023. I have been in contact with my Broker that contact Discovery Medical aid and they advised a refund will be processed. Today is the 30 August 2023 and I have still not received my refund. I have 3 vehicles insured with discover and many other facilities including a bank account. I will now be taking this up legally. Discovery is pathetic and I will look to move all of my facilities elsewhere.

0
Replies (3)
Discovery Health
Discovery Health's reply30 Aug 2023, 13:48
Official
Dear Bradley

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 
   Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply31 Aug 2023, 10:25
Official
Dear Bradley Please check your emails for feedback from us. Regards
Discovery Health Servicing Team
BC
Bradley C's update31 Aug 2023, 13:00
Reviewer Update
Dear Discovery

Please can you forward me proof of email sent, I can not find any emails including my spam and junk emails. I await your feedback and proof that the email was sent.