JM
James M
1 reviews | Active since Jul 2015
09 Mar 2021, 12:54
Discovery = Pathetic
Dear Discovery
I now have 9 refernce numbers. I also have the names of 4 different consultants spoken to (I do not blaim them they are a shield from the ones *****img this up) I have written 2 posts on Facbook I call you once a week Our Gyne calls you once a week.
And still you have not resolved my claim.
I am sure I will get a "we are sorry for the inconvenience" Please dont bother. Sort out the claim and preferably suggest ways to re imburse me for the airtime wasted and time lost.
Helpful (0)
Replies (3)0
Replies (3)
Discovery Health's replyOfficial
09 Mar 2021, 13:12Dear James
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's reply09 Mar 2021, 13:12
Official
Dear James
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's replyOfficial
15 Mar 2021, 11:09Dear James
Please check your emails for final feedback from us.
Regards
Discovery Health Servicing Team
Discovery Health's reply15 Mar 2021, 11:09
Official
Dear James
Please check your emails for final feedback from us.
Regards
Discovery Health Servicing Team
JM
James M's updateReviewer Update
16 Mar 2021, 16:21am grateful this is resolved. But even though
I spent hours on the phone to you (twice my minutes ran out and you couldnt even phone back)
I was told repeatedly that their was nothing Discovery could do (?***** this was resolved because I persisted)
I spent hours on the phone with you during limited free time and during work hours.
I had to write facebook and Hellopeter reviews to get your attention.
I have been told emphatically that their is no way to compensate me even a little for this. This from a company that made 308 million rand in profit last year.
Very unhappy
I spent hours on the phone to you (twice my minutes ran out and you couldnt even phone back)
I was told repeatedly that their was nothing Discovery could do (?***** this was resolved because I persisted)
I spent hours on the phone with you during limited free time and during work hours.
I had to write facebook and Hellopeter reviews to get your attention.
I have been told emphatically that their is no way to compensate me even a little for this. This from a company that made 308 million rand in profit last year.
Very unhappy
JM
James M's update16 Mar 2021, 16:21
Reviewer Update
am grateful this is resolved. But even though
I spent hours on the phone to you (twice my minutes ran out and you couldnt even phone back)
I was told repeatedly that their was nothing Discovery could do (?***** this was resolved because I persisted)
I spent hours on the phone with you during limited free time and during work hours.
I had to write facebook and Hellopeter reviews to get your attention.
I have been told emphatically that their is no way to compensate me even a little for this. This from a company that made 308 million rand in profit last year.
Very unhappy
I spent hours on the phone to you (twice my minutes ran out and you couldnt even phone back)
I was told repeatedly that their was nothing Discovery could do (?***** this was resolved because I persisted)
I spent hours on the phone with you during limited free time and during work hours.
I had to write facebook and Hellopeter reviews to get your attention.
I have been told emphatically that their is no way to compensate me even a little for this. This from a company that made 308 million rand in profit last year.
Very unhappy