1 reviews | Active since May 2017

25 May 2017, 10:55

Discovery paid out R0

<p>To cut a long story short - I joined discovery, left my old medical insurance, had a bad cycle accident, costing R250k - Discovery paid R0......as in my waiting period! Can understand pre existing conditions but a cycle accident????</p> <p> </p> <p>i like everything else about discovery- but this has upset me!</p>

0
Replies (5)
Discovery Health
Discovery Health's reply25 May 2017, 11:05
Official

Dear Markk92

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply29 May 2017, 10:22
Official

Dear Markk92

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team

's update07 Jun 2017, 09:27
Reviewer Update

Thank you - however, you did not help me as according to the Medical Scheme Act emergencies must be covered in full. Do you suggest I get a lawer as I can not afford not to.

Discovery Health
Discovery Health's reply07 Jun 2017, 11:03
Official

Dear Markk92

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply09 Jun 2017, 15:22
Official

Dear Markk92

We have sent you feedback via email regarding your query.

Regards
Discovery Health Servicing Team