Discovery paid out a cliam that was already settled

<p>My wife was admitted to hospital and I was required to pay a co-payment upfront.</p> <p>I paid the required amount in cash.</p> <p>However Discovery further paid the amount again from my savings.</p> <p>I alerted Discovery before the payment was to be processed and they said that it will be reversed in 2-3 working days.</p> <p>This was about 3 weeks ago and the amount has still not been put back into my savings.</p> <p>My call reference number was ********** 084</p>