MW
Marc W

1 reviews | Active since Sept 2012

14 Feb 2024, 12:57

Discovery, our arrogant big brother!

About three years ago, Discovery informed me that I could no longer receive Zestoretic medication for hypertension as a chronic benefit, but was obliged to take Listoretic in order to avoid a co-payment. I have recently submitted a new prescription for Listoretic to my local pharmacy, as apparently MedExpress will cease to operate at the end of March, only to be told that I would have to pay about R40 each month or change to Adco-Zetamax. No pre-warning was received although I have continued to pay R8400 for Discovery medical aid and have R37 000 in savings. I have raised my concerns by email on two occasions, but not had the courtesy of a reply.

0
Replies (2)
Discovery Health
Discovery Health's reply14 Feb 2024, 13:58
Official
Dear Marc

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 
   Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply16 Feb 2024, 15:50
Official
Dear Marc

We have been in touch with you to answer your comments.
   Regards Discovery Health Servicing Team