DH
DEON H

1 reviews | Active since Jun 2010

07 Sept 2022, 10:03

DISCOVERY OR (DIS)COVER eh-eh

I am 84 years old and had a nose operation because of a breathing ailment and cannot sleep without a CPAP machine. My monthly premium is over R4800, and Discovery advised me to approach the suppliers for assistance, because they don't cover CPAP machines.

0
Replies (3)
Discovery Health
Discovery Health's reply07 Sept 2022, 12:06
Official
Dear Deon H

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply09 Sept 2022, 11:20
Official
Dear Deon H We have been in touch with you to answer your comments. Regards
Discovery Health Servicing Team
DH
DEON H's update10 Sept 2022, 05:29
Reviewer Update
Discovery contacted me by email and 2 phone calls, to clarify the matter. They acknowledge my illness could be a life threatened decease, but the answer is no they won't pay for the machine.