MW
Marlize W

1 reviews | Active since Oct 2017

13 Jan 2021, 12:24

Discovery not the best medical aid at all

Why pay so much money monthly if they do not cover me???????? i have been i tremendous pains for the past 3 years. Gine wanted to do a histeroctomy 2 years ago... yes it was approved but i have to pay R7500.00 out of my pocket 1st... as if we have money in these times that is just there to pay... now because of not having the procedure the dr suggested another option to make it easier on me... well well well... Sorry madam you have to pay in R9 050.00... really why do i have medical aid if they dont cover almost next to nothing... and we are on the Classic priority .. really pathetic they would rather have their clients suffer and pay more out to medication than to assist ... Really really bad ... really thinking of moving to another medical aid that covers and is not as expensive as Discovery Health

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Replies (2)
Discovery Health
Discovery Health's reply13 Jan 2021, 12:52
Official
Dear Marlize W

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 
   
Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply14 Jan 2021, 12:46
Official
Dear Marlize W

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team