AK
Abu K
1 reviews | Active since Sept 2021
14 Sept 2021, 13:42
Discovery not paying for COVID 19 test
Can somebody please explain to me why a covid test is not covered ? I called in before i went for the test as well because i know Discovery will try to find a way to NOT PAY for it and clearly i was right. The lady told me what needed to be done in order for the claim to be processed and i was assured that a covid test will be covered. I did everything as required and now you telling me that "i dont have a medical savings plan" i think i would know that based on the fact that i signed us up and it states ESSENTIAL DELTA CORE and not SAVINGS.
Please look into this as this is not acceptable.
Helpful (0)
Replies (2)0
Replies (2)Discovery Health's replyOfficial
15 Sept 2021, 08:09Dear Abu K
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's reply15 Sept 2021, 08:09
Official
Dear Abu K
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's replyOfficial
15 Sept 2021, 12:30Dear Abu K
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health's reply15 Sept 2021, 12:30
Official
Dear Abu K
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
